Shipping policy
Shipping Policy
Thank you for shopping with us! Below are the terms and conditions that make up our Shipping Policy.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location.
Please note that delivery times may vary due to carrier delays.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email so you can follow your package.
Shipping Delays
We are not responsible for delays caused by carriers, weather, or incorrect shipping information provided at checkout.
Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered. Please contact the shipping carrier directly for assistance.
Contact Us
If you have any questions about your order, please contact us at support.vantyrenoir@gmail.com